Phone support for up to 10 minutes is provided free of charge to all current & New clients. After which you will be billed at the In Shop labor rate.
Diagnostics
Free diagnostics are given on in shop repairs. If all repair options are declined then a $15.00 diagnostic fee is assessed. If work is performed then the diagnostic fee is waived
In Shop labor
$45.00 p/hour
Onsite Service
$65.00, includes first hour.
On site labor
$45.00 p/hour
Remote Service
Rates vary, see remote page for details
DC jack replacement
$130.00 Flat rate. Board work is performed once a week, usually on Fridays and you can expect to have your laptop back on the following monday.
Install Hardware
$45.00 p/hour billed by the half hour
·Hard drives
·Memory
·CD/DVD drives
·Power supply
·Hardware is not included
Software Installation
$45.00 p/hour billed by the half hour
Virus Removal
$79.00 Flat rate. In shop only, 24-48 hour turn around. On site billed at normal on site rates
New Computer Set up
$45.00 flat rate in shop
·Remove the pre-installed software that clutters up your desktop and steals performance.
·Set up your anti-virus and malware protection. (software included!)
·Set up the required maintenance of your computer on an automated schedule to increase the performance and life span of your new PC
·Test computer to make sure it is functioning properly.
·Apply all updates and ensure drivers are current.
Lean & Clean System Tune up
$49.00 flat rate in shop.
Included in the Tune-Up:
Dust cleaning (remove dust that can clog the fans and overheat the hardware)
Professional Hardware Diagnostic Check (advise on any needed repairs)
Security audit and scan (check for adware, spyware, malware, viruses)
Removal of old outdated software and optimize start-up programs
Disk cleanup (for better performance, faster start-up times)
Disk defragmentation (for better performance, faster start-up times)
Installation of free Anti-Virus, Anti-Spyware,
Installation of a few free and useful programs
Install Critical Windows Updates and Service Packs (for better security and performance)
The Tune-Up must be performed in shop and usually requires at least 24 to 48 hours to complete. Tune-Up is labor time only and does does not include any parts that might need replacing. This service can be performed on laptop or desktop computers
Wireless Network set-up
$89.00 Flat rate on site
·Set up, configure and secure your router; safeguard your personal information and secure your broadband signal from use by others
·Installation and configuration of a networking adapter on 3 computers/devices (PC, laptop, gaming console, network Blu‑ray/DVD player, network-enabled TV, etc.)
·Enable devices to share the internet, files, printers and other media (photos, videos, music, etc.)
·In-home installation of all equipment
·Hardware such as routers & network cards are not included
·Additional devices $25 each
Wired Network Setup
$50.00 Flat Rate on site
·Set up and configure your wired router.
·Installation and configuration of a networking adapter on 3 computers/devices (PC, laptop, gaming console, network Blu‑ray/DVD player, network-enabled TV, etc.)
·Enable devices to share the internet, files, printers and other media (photos, videos, music, etc)
Rates
